Privacy Policy

1. Information We Collect

1.1 Personal Information

To provide and improve our Service, we may collect the following personal information:

• Name: To identify and personalize your account
• Email Address: For account verification, communication, and service updates
• Phone Number: For account security and customer support
• Address: For location-based services and delivery purposes
• Profile Information: Any additional information you choose to provide

1.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• Device Information: Device type, operating system version, unique device identifiers
• Usage Data: App usage patterns, features accessed, time spent in app
• Location Data: Approximate location based on IP address or GPS (with your permission)
• Log Data: IP address, browser type, crash reports, performance data

1.3 Information from Third Parties

We may receive information about you from third-party services integrated with our app, including:

• Social media platforms (if you connect your accounts)
• Payment processors
• Analytics services

2. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you explicitly agree to our data processing
• Contract Performance: To provide services you've requested
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws and regulations

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our Service
• Creating and managing your account
• Processing transactions and payments
• Personalizing your experience
• Communicating with you about our Service
• Providing customer support
• Improving our Service and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations
• Marketing and promotional activities (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Analytics and performance monitoring
• Customer support
• Marketing and advertising

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal process or government requests
• Protecting our rights, property, or safety
• Preventing fraud or security threats
• Enforcing our terms of service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Specific retention periods:

• Account Information: Until account deletion or 3 years after last activity
• Transaction Records: 7 years for tax and legal compliance
• Marketing Communications: Until you unsubscribe
• Log Data: 12 months maximum

7. Your Rights

Under applicable data protection laws, you have the following rights:

7.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

7.2 Correction and Updates

• Request correction of inaccurate or incomplete information
• Update your account information at any time

7.3 Deletion

• Request deletion of your personal information
• Delete your account through app settings

7.4 Restriction and Objection

• Request restriction of processing in certain circumstances
• Object to processing based on legitimate interests
• Opt-out of marketing communications

7.5 Withdrawal of Consent

• Withdraw consent for data processing at any time
• This will not affect the lawfulness of processing before withdrawal

To exercise these rights, contact us at zeer.market.app@gmail.com or through the app settings.

8. Cookies and Tracking Technologies

Our app may use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze app usage
• Provide personalized content
• Improve security

You can manage cookie preferences through your device settings. Note that disabling cookies may limit some app functionality.

9. Third-Party Services

Our app integrates with third-party services, including:

• Google Play Services: For app distribution and core functionality
• Payment Processors: For transaction processing
• Analytics Services: For app performance monitoring

These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

If we transfer your personal information outside your country of residence, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Adequacy decisions
• Other legally recognized mechanisms

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending an email notification
• Displaying a prominent notice in the app

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

14. Governing Law

This Privacy Policy is governed by the laws of Thailand and applicable international data protection regulations. Any disputes will be resolved in the courts of Thailand.

15. Compliance

We are committed to complying with applicable data protection laws, including:

• Personal Data Protection Act (PDPA) of Thailand
• General Data Protection Regulation (GDPR) where applicable
• Other relevant privacy and data protection laws